When things don’t work out as expected, when people disappoint us, who dropped the ball? The answer is more complicated than it may seem at…
Let’s suppose that an organization is functioning in a way that is not leading to good or desired outcomes. Things are just not working out…
In the last episode of the Audio Tidbits Podcast, focus was on the perfect employee, on those who aspire to be perfect employees and on…
Do you aspire to be the perfect employee? Perhaps you want to find and hire the perfect employee. Either way, this guide to recognizing the…
How much do you think management style matters for the success of the company, the manager and the employee? If it doesn’t matter, then it…
If this is a hammer, then that has to be a nail. Sure, it’s just a twist on that old saying you already know quite…
Do you know the difference between real and fake delegation? Have you ever been told that a job or other responsibility was being delegated to…
How dependent are you on experts? If you are tempted to respond, “Not much,” you may want to reconsider. Do you have a doctor, an…
Adhering to the guiding principles is essential for achieving agency excellence. The Management Team is responsible for agency Management, i.e., for assuring the successful functioning…
Give people clear, frequent, and accurate feedback. This unusually complex strategy starts with being as quick to tell people what they have done right as…