Adhering to the guiding principles is essential for achieving agency excellence. The Management Team is responsible for agency Management, i.e., for assuring the successful functioning…
Taken from Ecological Human Services Management Shift focus now to consider human services agency excellence from a Management Perspective. Earlier, we saw the agency is…
Where and When are Leadership Connections Initiated As Figure 3 in Ecological Human Services Management shows, leadership connections can be planned or unplanned, as represented…
The following Internal Transactions activity is adapted from Leadership In Child Protection; Schneider, Crow, & Burtnett, 2000, page 56-57 and is one you may want…
You are a member of your agency’s Leadership Team. Consider these brief scenarios and how you would handle them? You are a program manager with…
The leadership connection is a give and take relationshipage Think of each interaction between the Leadership Team member and a stakeholder as a transaction. The…
In the last chapter, we saw a successful leadership connection supports and furthers the mutual interests of the agency and the person with whom the…
Successfully establishing and maintaining the leadership connections identified in Chapter Two require answering several questions. Who connects with whom? What is the content of the…
Once the Leadership Team completes the steps and activities discussed earlier, it has a Leadership Perspective from which it can successfully participate within the agency’s…
At a broad level, the Leadership Team’s responsibilities are not complex. The team identifies, establishes, and maintains the array of leadership connections best serving the…