In Iteration One, we saw human services agencies are the end product of a complex process, starting with the action of the First Mover who sees people potential clients experiencing difficulty coping with their day-to-day circumstances. The First Mover recruits the Initiators who pursue auspices and associated resources through the Authorizers. The Implementers then develop the elements needed to create a human services agency where appropriate supports and services are available to the people who need them. The Providers then encourage use of the services by appropriate clients. If all goes well, potential clients are reclassified as clients, service provision proceeds, and the Helping Triangle is closed.
The First Mover and the potential client are at point “A” on the Helping Triangle. If developing a human services agency were not the preferred outcome, the First Mover could simply talk with the potential client and then do something they both thought might help. Instead, the First Mover turns away to enlist the assistance of the Initiators shown along the left side of the triangle. Even if potential clients participate in the Initiator group, and they frequently do not, there is a serious, potential misfit between the person/problem and the problem/solution. …